Comparison · Updated September 2026

Heally vs OpenLoop: What You'll Actually Pay to Launch

Both give you white-label telehealth infrastructure: software, providers, and pharmacy behind your brand. The difference is the business model. OpenLoop launches you with an implementation fee, a monthly access fee, and a 12-month term. Heally launches you with none of those.

$0 startup fees · No monthly platform fee · No annual contract

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At a glance HeallyvsOpenLoop

OpenLoop is real infrastructure with a services-heavy, enterprise-sales model, and a cost structure to match: $6,000 to implement, $1,500 every month, and a 12-month commitment before you know if your brand works. Heally is the same category of stack (platform, 50-state providers, pharmacy fulfillment) with no startup fees, no monthly platform fee, and no annual contract. You pay as you use it, from your first patient.

The cost to launch, side by side

Heally
OpenLoop
Implementation / setup fee
$0
$6,000 ($3,000 at signing + $3,000 at first patient seen)
Monthly platform fee
$0, pay as you use
$1,500/month (begins at first patient seen)
Contract
No annual contract
12-month initial term (30-day notice to terminate)
Cost before your first patient
$0
$3,000
Year-one platform cost
$0 in platform fees
$24,000 ($6,000 + $1,500 × 12)
Time to launch
Under a day
Scoped per engagement

OpenLoop pricing as quoted in partner agreements reviewed as of September 2026 ("Initial Technology and Systems Implementation Fee" and "Monthly Technology and Systems Access Fee"); pricing may vary by plan and negotiation. Confirm current terms with OpenLoop. Heally pricing reflects standard partner terms. OpenLoop is a trademark of OpenLoop Health.

Platform fees, first 12 months Setup + monthly access fees
OpenLoop
$24,000
Heally
$0, pay as you use
Nothing to pay before you see revenueNo startup fees

$24,000 is more than a fee. It's a bet you're forced to make early

A setup fee and a 12-month term mean you commit before you've seen a single patient, and keep paying whether the brand grows or not. That model can make sense for funded companies with proven demand. But if you're launching or scaling a treatment brand, the risk is backwards. The platform should earn its share as you earn yours. That's how Heally is built: no startup fees, no monthly platform fee, no annual commitment. If Heally isn't producing for you, it isn't costing you.

Nothing at signing

Your launch budget goes to marketing and patients, not platform fees.

Aligned incentives

Heally makes money when your programs do. Pay as you use, from the first patient.

Leave anytime

No 12-month term. Partners stay because the platform performs, not because a contract says so.

What each platform includes

Heally
OpenLoop
What it is
Self-serve platform + care infrastructure
White-label services scoped through enterprise sales
Software
EHR, telehealth video, intake, billing, patient engagement
Technology & systems access
Provider network
50 states, board-certified, built in
50-state clinician network
Pharmacy fulfillment
Built in, free shipping
Available as a service
Treatment programs
13 turnkey programs (GLP-1, TRT, HRT, peptides, NAD+, labs…)
Scoped per engagement
Best for
Clinics & treatment brands, from launch to enterprise groups
Funded digital-health companies & health plans needing payer billing

An honest read on which to pick

Choose OpenLoop if…

…you're a funded digital-health company or health plan that needs payer/insurance billing and custom-scoped clinical staffing, and a $24K year-one platform cost is immaterial to your budget.

Choose Heally if…

…you run a clinic or treatment brand, sell cash-pay programs like GLP-1 or hormones, and want the whole stack (software, providers, pharmacy) live under your brand in under a day, with nothing to pay up front and no contract holding you.

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Launch without the setup fee

See the platform, the provider network, and the pharmacy behind 1,000+ partners and 1M+ patients, and what your brand looks like on it.

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Common questions

How much does OpenLoop cost?

Based on OpenLoop partner agreements reviewed in September 2026: a $6,000 implementation fee ($3,000 at signing, $3,000 at first patient seen), a $1,500 monthly technology and systems access fee beginning at first patient seen, and a 12-month initial term with 30-day notice to terminate. Pricing may vary by plan. Confirm current terms with OpenLoop.

How much does Heally cost?

There are no startup fees, no monthly platform fee, and no annual contract. Heally is pay-as-you-use. The platform earns as your programs do, starting from your first patient.

Is Heally really $0 to start?

Yes. No implementation fee, no monthly access fee, no long-term commitment. Most partners launch in under a day.

Can I switch from OpenLoop to Heally?

Yes. Heally's enterprise implementation team migrates patients, active subscriptions, and workflows, with a parallel run before the transition. OpenLoop's own terms allow termination with 30-day notice after the initial term.

Do both cover all 50 states?

Yes, both offer 50-state clinician coverage. On Heally the provider network, pharmacy fulfillment, and treatment programs are built into the platform rather than scoped per engagement.

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See the platform, the provider network, and the pharmacy behind 1,000+ partners — and what your brand looks like on it.

Comparison based on publicly available information and partner agreements reviewed as of September 2026. OpenLoop is a trademark of OpenLoop Health, Inc. If you believe any information here is out of date, contact support@getheally.com and we'll correct it promptly.