Full-Service Patient Support
Don’t get bogged down by dealing with patient technical support. Heally is here to help. From the moment the Heally platform is deployed at your clinic, our full-service support staff has you and your patients covered.
Help is Always
Heally support staff are available to help nationwide from 7 AM - 10 PM, 7 days a week.
We’re here to provide a solution to any problem or difficulty you or your patients are experiencing.
Heally’s front and back-office support system assists patients and providers to convert patients into a smooth and successful telehealth visit.
Our robust support staff takes care of SMS, phone calls, scheduling, chat support, and IT, letting you just focus on your patients.
Adopting a telehealth platform offers flexibility, and makes it easier to attract new patients and reach existing ones.
Heally’s on-demand telehealth tool makes patient visits completely secure and seamless through:
Gain flexibility, convenience, and time, with tools to match the security and communication of in-office appointments.
Making Telehealth Effortless
Your patients will choose telehealth over in-clinic appointments after experiencing Heally’s seamless, intuitive platform and comprehensive support team. Meaningfully connecting with healthcare providers has never been easier.
Our team can also answer basic questions from patients regarding your clinic, including questions about pricing, your services, and the telehealth process.